▍Due to the alert of COVID-19, shipping company will adjust the actual delivery date & time of shipment at times.
▍Owing to the floating delivery date, Wendel’s has suspended service on “deliverable cake session” on official website.
▍In-store Pickup Only: Wendel’s Party Cake would be supplied through reserving/ ordering by phone, online pre-ordering 3 to 5 days in advance or in-store purchasing.
A. In-store Pickup:
Pick up in 4 working days (ordering day excluded)
B. Shipping (Standard/ Chill/ Frozen):
Shipment would be shipped on the 04th day. (ordering day excluded)
Actual receiving date of shipment depends on the arrangement of delivery time & routine from Shipping Company.
C. Urgent order needed for In-store Pickup within 4 days:
❶Customer Service to Wendel's Official Website--
From 9 am to 5 pm every day except Saturdays, Sundays & Mondays, call 02-2834-5009#111
to check the availability.
✧Wendel's Da'an Division-
From 11:30 am to 9 pm every day except Mondays, call 02-2711-8919
to check the relative availability.
✧Wendel's Tianmu Bistro-
From 11:30 am to 9 pm every day except Mondays, call 02-2831-4415
to check the ordering availability of Meals & Reservations
✧Wednel's Tianmu Deli-
From 10:30 am to 8 pm every day except Mondays, call 02-2831-4592
to check the ordering availability of Breads & Cakes
D. Working days exclude Mondays or public holidays.
▍Shipping Fee Info:
❶ Standard Shipping
Costs: $ 160【To ensure the overall quality of service, Wendel’s will suspend the standard shipping.】
❷ Chill/ Frozen Shipping
Costs: $ 240
In-store Pickup: Free of Shipping Charges
Free Shipping for Deliverable Items with One-time Purchase in Amounts of over $2,000
▍Method of Payment:
Credit Card (Visa/ Master Card/ JCB/ UnionPay)
Convenience Store Code
★Credit Card: Paying with credit card enables the instant confirmation of payment. It would allow us to arrange your order swiftly.
★Other Methods of Payment: Due to the process of system, it will take 2 to 3 working days to proceed with your order. All orders will be processed upon receiving the actual payment.
★In case of any inquiries about the online products, please call 02-2834-5009#111. The customer service exclusive for online shop will be available from 9 am to 5 pm every day except Saturdays, Sundays and Mondays.